Frequently Asked Questions
What is Wild Root Sisters?
Wild Root Sisters is a family-inspired herbal wellness brand created by two sisters. We craft herbal tea blends designed to support everyday wellness, comfort, and the small rituals that help you feel like yourself.
Are your teas loose leaf or tea bags?
All of our blends are loose leaf. You can brew them with a tea infuser, reusable tea bag, teapot with a strainer, or French press - whatever works best for you.
Are your teas caffeine-free?
Most of our blends are naturally caffeine-free. The exception is Grounded Energy, which contains green tea and does include caffeine. Check each product page and label for specifics before use.
When should I drink each blend?
Each blend is designed with a specific moment in mind:
Night Root — evening or before bed
Grounded Energy — morning or early afternoon
Cool Flame — whenever you want cooling herbal support during midlife transitions
Tame the Flame — after meals or when you want gentle digestive comfort
Wild & Well — as part of your seasonal wellness routine
Always follow the suggested use on each product label.
How do I brew the teas?
Brewing times and amounts vary by blend, so the label is your best guide. Generally: add the recommended amount of tea to hot water, cover while steeping, strain, and enjoy. Covering your cup while steeping helps keep those natural aromatic compounds right where they belong - in your cup.
Are your ingredients organic?
Yes. All of the herbs used in our tea blends are certified organic. We care deeply about clean, thoughtfully sourced ingredients and choose botanicals that reflect the quality, care, and intention behind Wild Root Sisters.
Are your teas safe during pregnancy or breastfeeding?
If you're pregnant, breastfeeding, trying to conceive, taking medication, or managing a health condition, please talk with your healthcare provider before using any herbal products. Some herbs may not be appropriate for every situation, and your provider knows your health best.
Can I drink your teas with medication?
Herbs can interact with certain medications, so we always recommend checking with your healthcare provider before adding herbal teas to your routine if you take prescription or over-the-counter medications.
Are these teas meant to treat medical conditions?
Our blends are crafted with herbs traditionally used to support wellness, comfort, and daily balance. They are not intended to diagnose, treat, cure, or prevent any disease.
How should I store my tea?
Keep your tea in a cool, dry place - away from heat, moisture, direct sunlight, and strong odors. Keep the container closed between uses to preserve freshness.
How long does shipping take?
We pack every order with care and typically ship within 2 business days. Delivery times vary by carrier, destination, and factors like holidays or weather. We appreciate your patience.
What if my order arrives damaged or goes missing?
Reach out to us at info@wildrootsisters.com with your order number and a description of the issue. We'll review what happened and work toward a replacement or resolution.
Do you accept returns?
Because tea is a consumable product, we're unable to accept returns on opened items unless they arrive damaged or incorrect. If something isn't right with your order, just contact us at info@wildrootsisters.com - we'll make it right.
Do you offer free shipping?
Yes! We offer free shipping on all orders over $65.00.